Contacts

FOR BOOKING RELATED QUESTIONS, PLEASE CONTACT:

fit@ch.kuoni.com

EMERGENCY CONTACTS AT THE DESTINATIONS

Destination EUROPE:
During office hours: +41 44 325 2475
Monday - Friday from 9am to 5pm CET (GMT +1 hours)
Emergency phone: +41 44 325 2273 (After office hours, Saturday & Sunday)

Destinations USA & CANADA:
+1 212 596 1000 (24 hrs / 7 days)

Destination ASIA:

Thailand
During office hours: +66 2 626 2180
Monday - Friday from 9am to 6pm UTC (GMT + 7 hours)
Emergency phone: +66 81 751 0745 (24 hr / 7 days)
                            +66 80 956 3441
                            +66 83 920 4604                     

Malaysia
During office hours: +60 19 301 7093
Emergency Phone: +60 19 385 6574
                            +60 12 207 4172
                            +60 19 301 7093

Indonesia
During office hours: +62 361 285 771
Emergency phone:  +62 81 238 73103
                             +62 81 236 303220
                             +62 81 238 92652

Vietnam
During office hours: +84 8 3910 2871
Emergency phone:  +84 90 383 5134

Cambodia
During office hours: +855 23 216 555
Emergency phone:  +855 12 803 535
                             +855 12 579 555
                             +855 12 901 729
                             +855 16 225 322

Laos
During office hours: +856 21 263 936
Emergency phone:  +856 20 2220 2342
                             +856 20 2221 1950

Myanmar
During office hours: +95 1 211 212
Emergency phone:  +95 9 521 2227

China
During office hours: +86 10 6515 9259 Ext. 27 or 56
Emergency phone:  +86 156 522 496 38
                             +86 150 103 499 12
                             +86 139 107 158 09
                             +86 136 013 975 43

Singapore
During office hours: +65 6215 6050
Emergency phone:  +65 8518 3318
                             +65 6823 3111

Hong Kong
During office hours: +852 2336 6916
Emergency phone:  +852 6382 8219

Destinations INDIA:
During office hours: +91 124 4703449
Monday - Friday 9.30 am to 5.30 pm IST (GMT +5.30 hours)
Emergency Phone: +91 98 1038 2522 and +91 11 2612 1110 (After office hours, Saturday & Sunday)

Destination NEPAL:
During office hours: +977 1 423 3012
Monday - Friday 9.30 am to 5.30 pm IST (GMT +5.45 hours)
Emergency Phone: +977 98 5102 7417 and +977 98 5102 0177 (After office hours, Saturday & Sunday)

Destination SRI LANKA:
During office hours: + 94 77 7557036 / + 94 77 3063991
Monday - Friday 9.30 am to 5.30 pm IST (GMT +5.40 hours)
Emergency Phone: + 94 77 7557036 / + 94 77 7269081  (After office hours, Saturday & Sunday)

Destination MIDDLE EAST:
Emergency Phone: +971 4 450 4450 (24 hrs / 7 days)
Office Hours: Sunday - Thursday 9am to 6pm UTC, Saturday 2pm to 6pm UTC (GMT +4 hours)

Destination AFRICA:
South Africa:
During office hours: +27 21 528 2200 (24 hrs / 7 days)
Office Hours: Monday - Friday 8am to 5pm UTC, Saturday 9am to 1pm UTC (GMT +2 hours)

East Africa:
Nairobi
During office hours: +254 20 360 7000
Emergency Phone: +254 720 611 611 (24 hrs / 7 days)

Mombasa
During office hours:  +254 20 214 2920
Emergency Phone: +254 722 509 894 (24 hrs / 7 days)

Office Hours: Monday – Friday from 08.30 am to 5.30 pm, Saturday 08.30 am to 12.30 pm

Destination AUSTRALIA:
During office hours : :+61 3 9662 1599
Emergency phone: +61 412 324 439 Sydney
                            +61 412 048 474 Brisbane / Gold Coast
                            +61 412 048 468 After hours